When will orders be shipped?
Digital goods will be delivered at the end of the preorder period and physical goods will ship as soon as all items have been received by the shipping mod. (Estimate 2-3 months after preorders close but this is not guaranteed! Shipping updates will be given on social media.)
Is this a for charity zine?
Yes, all profits from the Hi-Fi Rush: ENCORE! fanzine are going to the Steps of Faith charity! You can check them out at https://www.stepsoffaithfoundation.org/.
What will happen if a package gets lost or damaged?
We offer refunds for lost and damaged packages.
Can I get a refund after preorders are closed?
No. We are happy to offer refunds before preorders are finished, however we are not able to offer refunds once the prints have been ordered.